Answering Routine E-Mail Quickly via IM in Ms Outlook
Instant messaging is the quick way of replying to non-essential e-mail. You can save valuable time by answering routine messages with instant messages instead of e-mail. Click Reply on the toolbar, and then select Reply with Instant Message from the drop-down menu. This will start Microsoft Office Communicator, which you can then use to send an instant message in less time than a conventional e-mail message.